| |
| |
|
Networking Information |
|
|
|
Unforgettable First Impressions Part 2: Its All About Them!
Jean de la Bruyere said, "The great gift of conversation lies less in displaying it ourselves than in drawing it out of others. He who leaves your company pleased with himself and his own cleverness is perfectly well pleased with you." Every conversation, interaction and encounter has some kind of emotional effect on both parties: How you feel about yourself In order to make an UNFORGETTABLE! first impression (not just a good first impression), you must focus on the last of these four effects: how others feel about themselves. The 6 Essential Elements for Flawless First Impressions are part of Scott Ginsberg's the UNFORGETTABLE! Audio System. To solidify this element, ask yourself the following seven questions. If you can answer them while connecting with new people, you will be certain to become UNFORGETTABLE! How comfortable is the other person? One group of people who understand the value of synchronizing their posture is food servers. I remember eating at my local Steak 'N Shake in St. Louis last year during a very busy time of night. My server - and also everyone else's server - was running around the understaffed restaurant like a mad man. He finally came to my table and, once he caught his breath, introduced himself and sat down. "I can't stand up anymore - it's too crazy! Anyway, you must be Scott, right?" he joked as he pat my shoulder, "Well I'm Brian. What can I get for you?" As Brian sat eye to eye with me I felt connected to him. I even felt his pain - he was the only server in the place, but he still managed to adjust to my level. Psychologically, level adjustments like this are one of many factors that contribute to an average increase in tips. I worked in food service for many years and never encountered a manager who didn't remind us of this tactic. But my managers also encouraged another practice that was effective for first impression - and tip - management: touch. This is the second component to making the other person feel comfortable. Especially when it comes to handshakes, high-fives, shoulder brushes and pats on the back, incorporating the slightest bit of touch in an appropriate and non-violating manner will make people feel more connected to you. How can you make the other person feel superior to you? When you first meet someone, a great tip is to tell them how much you've learned from them in the short time you've talked. Thank them for enlightening you. Even write down suggestions, tips, names or things they told you right in front of them. Remember, people hate those who make them feel their own inferiority. Do they feel like they already know you? But you can't get to this point in the conversation without self-disclosure. Self-disclosure is the process of making yourself manifest to another. It starts with little pieces of information like your name, but as you locate the CPI, or Common Point of Interest and share your opinions and attitudes, you will find that the other person will reciprocate the same back to you. This norm of reciprocity is another way of saying, "I'll show you mine if you show me yours." Now, be careful here. Say the wrong thing and you might hear one of the most annoying, overused clichs of the past 10 years come out of your conversation partner's mouth: "Too Much Information!" As frustrating as this phrase may be, if someone says it, you've obvious crossed the line. Sometimes you may be several miles past the line. So be liberal with the amount of information you reveal. And be sure your level of intimacy matches that of the other person. You'll have no problem connecting with someone as if you "already know each other." How engaged is the other person? It also allows you to turn the tables. Stop talking for once and find out what they're thinking. If you reciprocate back and forth and keep both parties engaged, you will be well on your way to creating an UNFORGETTABLE! First Impression. Are they uncertain? So ASSUME that they have forgotten your name, and provide them with some help accordingly. First of all, wear your nametag. There's nothing more frustrating than unexpectedly being unable to use a nametag as crutch for a brain fart. Secondly, practice the "Third Person Trick." This involves telling a story or an anecdote about yourself that helps others with your name without them suffering a loss of face. For example: "?so when the airport security said, 'Scott Ginsberg, please come with us for a body cavity search,' I knew I was in trouble." "Oh thank you for saying your name!" they silently say to themselves. Works every time! Has the other person discovered how similar they are to you yet? Are you satisfying their need to feel appreciated? During a late night shift at the front drive of the Ritz Carlton in St. Louis, several gentlemen asked me to call them a cab downtown. As we waited for the taxi to arrive, one of them asked, "So, Scott - got anyone special staying here at the Ritz tonight?" "Sir," I smiled, "All of our guests at the Ritz Carlton are special." The group roared in laughter! The man patted me on the shoulder and nodded his head in gratitude. "Thanks for that Scott - that's why we love this hotel!" It's All About Them 2005 All Rights Reserved. Scott Ginsberg is a professional speaker, "The World's Foremost Expert on Nametags" and the author of HELLO my name is Scott and The Power of Approachability. He helps people MAXIMIZE their approachability and become UNFORGETTABLE communicators - one conversation at a time. For more information contact Front Porch Productions at http://www.hellomynameisscott.com.
MORE RESOURCES:
Networking - Google News |
|
|
|
RELATED ARTICLES
Business Networking - Common Myths and Realities Can we agree about the meaning of networking? I don't mean computer networking. For our conversation, business networking is about getting to know people whom you can help and who can help you. Lesson 14 - Whats In A Handshake? The StoryAs a child growing up, one of the many life lessons instilled in me was to wash your hands before eating and after using the restroom. As a child I often played in the dirt and places where germs customarily manifested. How to Shmooze Definition: talk idly or casually in a friendly way Value: pricelessGearheads like me have trouble understanding that great ideas and hard work aren't enough.. Are You Building Relationships Online? How's your relationship?I'm not prying into your personal life, so no need to worry. it's just that lately I've noticed something about most network marketers which got me thinking. What Has Networking Got To Do With Joint Ventures? What has networking got to do with joint ventures? "PLENTY" is the short answer to this question.Networking is a very important element of joint venture marketing because the more you network, the more you meet potential partners and build relationships that lead to profitable joint ventures. Build Your Business through Strategic Networking Networking - it's the latest business trend. Or is it?Actually, business owners have always engaged in the art and science of networking. 5 Ways to Wow People Who Wear Nametags People wear nametags more often than you think. The majority of retail establishments, stores and other social gatherings require nametags for several purposes. The A-B-Cs of Networking In the workplace - and when dealing with workplace matters - networking is a powerful tool. And the same is true in personal and social situations, where friends and family can provide you with a great support system, both as you make decisions about change in your life and as you carry them out. Make Money on the Internet - The Lifestyle Advantages of Professional Marketers Some of the most successful businesses in existence today started in a box room, bedroom or garage. It isn't how you start out to make money at home that is important. Social Network Software My neighbor - a lovely man I've known, and have had social contact with for years - is the COO of one of the world's largest companies. He's read my books, is familiar with my concepts, and is a fan. Five Steps for Expanding Your Customer Base with Guerilla Networking As a single company, it is impossible to provide your customers with all the services they desire for every aspect of their life; but with guerilla marketing, you can come close. By partnering with companies that provide different, yet complimentary, services to your business, you can create a network of reliable resources for your customers. The 4 Attitudes of Awesome Hospitality Hospitality relates to the Latin term philoxenia, or "the love of strangers." And stranger is defined as "someone with whom you have not yet been acquainted. Sticky Situations: Nametag Best Practices Because a person's name is the single context of human memory most apt to be forgotten; because self-disclosure is the single most effective way to build rapport and connect with people you just met; and because initiating the conversation is half the battle - your nametag is your best friend.However, improper creation and wearing of nametags can work against you (and your business) if you're not careful. The Power of Word of Mouth Most of us remember the commercial that said, "I told two friends, and they told two friends, and so on, and so on, and?", well you get the picture. This commercial, which represented Breck Hair Shampoo, ran so many times that even I remember who the commercial represented. How to Generate More Business by Telling People What You Do What do you tell people when asked what you do? Many small business owners and independent professionals repeatedly miss great opportunities to generate new business or develop leads by answering the "what do you do?" question with a poorly crafted or completely unplanned answer. If your answer does not regularly start a conversation about your business you need to change your answer. Acknowledging Referrals! What's in It For You? I grew up in a household where saying thank you was a code of behavior that was absolutely essential. There were simply no exceptions. The Five Step Formula For Getting Prospects to Call You Are you tired of prospecting for new business?Are you sick of networking, begging for referrals, or spending a small fortune on advertisements that produce little results?Wouldn't it be nice if you could just sit down at your desk and have the phone ring knowing that new business is on the other end of the line?Who wouldn't, right.. Community Involvement Networking It is important for you to join at least one service club in your area to help your small business in the community. It might be wise to get with other small businesses which are friends and figure out how each of you can join a different service club to maximize your word of mouth referral base in the community. What I Do Is Not Who I Am... The Networking Factor Ah, the personal touch that continues to make a big difference for the better in our lives and the lives of those who have an opportunity to experience a personal touch from us.If networking and effective communication are centered on other people, can we effectively network or communicate without the help of other people?For the sake of argument, let us define networking as: finding out what another individual wants or needs and then fulfilling the want or need of that other person. Building Business Relationships in a Roomful of Strangers You approach a stranger at an association meeting or industry conference with you arm outstretched and say: "Hi. My name is?.
|
| home | site map |
| © 2006 |
